Refund policy
At Norvixas, we want customers to shop with confidence. If you are not satisfied with your purchase, we offer a 30-day free return and refund policy.
Return Eligibility
Customers may request a return within 30 days after receiving the item.
To qualify for a return:
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The item must be unused and in its original condition
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The return request must be submitted within the allowed timeframe
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Proof of purchase must be provided
Free Return & Refund
Norvixas provides free returns and refunds within 30 days of delivery. Our support team will guide you through the return process to ensure it is completed smoothly.
Refund Processing
Once the returned item has been received and inspected, refunds will be issued to the original payment method.
Refunds are typically processed within 5–10 business days, depending on the policies of the payment provider.
Return Request
To initiate a return, please contact us at:
Include your order number and a brief explanation so our team can assist you quickly.